FAQ

Take control of your vaginal health today. 

  1. How often should I use Luvena® Vaginal Moisturizer?

  2. Can I use Luvena whilst I am on my period?
  3. Can I use Luvena whilst pregnant?
  4. What does pH-balanced mean?
  5. Why is pH important?
  6. Does Luvena expire?
  7. Can Luvena be used as a contraceptive?
  8. What are Parabens?
  9. Why are Luvena inserts glycerin free and why is this important?
  10. Can Luvena be used every day as part of self-care? Can it be used twice a day?
  11. How do I know which Luvena product is right for me?
  12. Is it safe to use more than one Luvena product per day?
  13. If I use Luvena in the morning, can I use it again the same day as a lubricant?
  14. Is it possible to use too much of any Luvena product?
  15. Do Luvena products have any potential side effects?
  16. Will Luvena continue to be effective even after daily use?
  17. How should Luvena be stored?
  18. How many uses does one applicator contain? How should I store the remainder?
  19. How long before intimacy should I apply Luvena Enhanced Lubricant?
  20. Can I use Luvena after waxing? How and when?
  21. Can I use a Luvena wipe or LUVENA Daily Therapeutic Wash directly after intimacy? Or should I shower first?
  22. Which Luvena product is best for odor control?
  23. Are Luvena products recommended by gynecologists?
  24. How should I use the Luvena wipes?
  25. How often can I use LUVENA Vaginal Rinse?
  26. Are Luvena products safe for use with yeast infections and urinary tract infections (UTIs)?
  27. What is your return policy?
  28. How do I use LUVENA Vaginal Moisturizer & Lubricant?
  29. How many uses in each bottle of LUVENA Enhanced Personal Lubricant last?
  30. Are LUVENA Feminine Wipes flushable?
  1. How often should I use Luvena® Vaginal Moisturizer?


    Every woman is different. On average once every three days, but it is safe enough to use on a daily basis especially during times of discomfort.

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  2. Can I use Luvena whilst I am on my period?

    Yes, absolutely.

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  3. Can I use Luvena whilst pregnant?

    Yes, but if you have any concerns please speak to your healthcare professional

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  4. What does pH-balanced mean?

    The pH number measures on a scale of 0-14. Anything below 7 is acidic and anything above 7 is considered alkaline. A healthy vaginal pH ranges from 3.8 - 4.5. LUVENA formulation is pH balanced to the vagina.

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  5. Why is pH important?

    pH is important because it keeps the flora in the vagina in a balanced state. When this is not in an optimum range one can experience irritation, infections, itching and odor issues.

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  6. Does Luvena expire?

    Yes, Luvena has a shelf life of approximately two years.

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  7. Can Luvena be used as a contraceptive?

    No. While Luvena can be used in conjunction with condoms, IUD’s and the contraceptive pill, none of our Luvena range will offer any help preventing pregnancy.

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  8. What are Parabens?

    Methylparaben and Ethylparabens are preservatives (antibacterial agents) that may disrupt the flora of the vagina. Also, the long term effects of parabens are in question. Luvena® Vaginal Moisturizer is formulated without parabens.

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  9. Why are Luvena inserts glycerin free and why is this important?

    Glycerin is in a family known as sugar alcohols and is slippery to the touch and sweet to the taste. Using glycerin based products internally may lead to an increase in harmful yeast in the vagina, because Glycerin can be a food source for these single celled organisms.

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  10. Can Luvena be used every day as part of self-care? Can it be used twice a day?

    Yes, Luvena is safe to use as frequently as needed.

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  11. How do I know which Luvena product is right for me?

    All our products are pH balanced, formulated with natural enzymes and a unique blend of moisturizers. The Vaginal Moisturizer & Lubricant is the best option if you are struggling with dryness. Our Enhanced Personal Lubricant is a great option for intimacy that will also help in moisturization. Our Vaginal Rinse is an instant way to freshen up after menses or intimacy. Our Feminine Wipes can be used any time of day to cleanse and soothe. And finally our Daily Therapeutic Wash is great for anyone suffering with dry skin and is also a fantastic way to cleanse sensitive skin-even feminine areas. All LUVENA products are complimentary and can be used alone or in conjunction with each other.

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  12. Is it safe to use more than one Luvena product per day?

    Yes, all Luvena products are complimentary to each other so you can combine uses.

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  13. If I use Luvena in the morning, can I use it again the same day as a lubricant?

    Yes absolutely, as our products are free from harmful chemicals, you can use multiple times per day and for different reasons.

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  14. Is it possible to use too much of any Luvena product?

    No, our formulation is balanced to reduce risk of adverse side effects.

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  15. Do Luvena products have any potential side effects?

    Unless you are specifically allergic to any of the ingredients it is unlikely that you will experience any adverse side effects. If in doubt, always test with a small amount first.

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  16. Will Luvena continue to be effective even after daily use?

    Yes, Luvena will continue to be effective even after prolonged, daily use.

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  17. How should Luvena be stored?

    Store at room temperature.

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  18. How many uses does one applicator contain? How should I store the remainder?

    Each Luvena insert is designed to be used once. There are 6 individual inserts in the Vaginal Moisturizer and Lubricant and there are two individual applications in the Vaginal Rinse.

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  19. How long before intimacy should I apply Luvena Enhanced Lubricant?

    This is entirely down to personal preference. It can be applied in advance or just before. Lubrication effect will be instant.

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  20. Can I use Luvena after waxing? How and when?

    Yes you can but, as waxing can be very irritating on skin, you may find you are slightly more sensitive than usual.

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  21. Can I use a Luvena wipe or LUVENA Daily Therapeutic Wash directly after intimacy? Or should I shower first?

    This is down to personal preference. You can use any of our products directly after intimacy.

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  22. Which Luvena product is best for odor control?

    Our Daily Therapeutic Wash, Vaginal Rinse and Feminine wipes all control odor by gentle but effective cleansing.

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  23. Are Luvena products recommended by gynecologists?

    Yes, OBGYN’s and gynecologists alike recommend Luvena.

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  24. How should I use the Luvena wipes?

    You can use these wipes as often as needed. As always, when wiping ensure you wipe front to back to avoid introducing bacteria to the urethra.

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  25. How often can I use LUVENA Vaginal Rinse?

    As often as needed. A lot of women rely on Vaginal Rinse as a reset after menses or intimacy.

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  26. Are Luvena products safe for use with yeast infections and urinary tract infections (UTIs)?

    It is considered safe to use but Consult your OB/GYN before using Luvena or any other products.

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  27. What is your return policy?

    Laclede offers a 100% customer satisfaction guarantee. If you purchase any LUVENA product and are dissatisfied, we will either refund your item or offer you a store credit. Please call for more information.

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  28. How do I use LUVENA Vaginal Moisturizer & Lubricant?

    1. Hold tip of applicator in one hand and the base in the other. 
    2. Twist AND pull at the same time.
    3. Insert applicator and squeeze out contents. 

    TOP TIP - If insertion is uncomfortable due to dryness, squeeze out a little and spread over the tip before inserting. 

    LUVENA Vaginal Moisturizer can be used as often as necessary. If dryness is not a big issue for you, you may experience some excess product. If this is bothersome, use with a panty liner or cotton underwear and to stay feeling fresh and clean all day try using with LUVENA Feminine Wipes.

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  29. How many uses in each bottle of LUVENA Enhanced Personal Lubricant last?

    LUVENA Enhanced Personal Lubricant has approximately 170 pumps in each bottle. You can use as many pumps as required.

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  30. Are LUVENA Feminine Wipes flushable?

    While LUVENA Feminine Care Wipes are a convenient and effective solution for personal hygiene, it's important to note that they are not designed to be flushed or composted. To ensure proper disposal and maintain plumbing systems, we recommend disposing of the wipes in a waste bin. This helps in preserving both your personal comfort and the functionality of your plumbing infrastructure. Thank you for your understanding and commitment to responsible product usage.

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